Banking Customer Service & Referrals Specialist

Portage County Business Council; Stevens Point (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid vacation

Profit sharing

401(k) and 401(k) matching

Health Insurance

Dental Insurance

Vision Insurance

Direct Primary Care Insurance

Health Savings Account

Life Insurance

Job summary

The Portage County Business Council in Stevens Point, WI is assisting a banking client in hiring a full-time Customer Service Associate to deliver exceptional service, process various transactions, and refer customers to the appropriate departments. Based at 5525 US Hwy 10 East, Stevens Point, this role supports call-center operations and back-ups other offices as needed.

Candidates should have at least 1 year of customer service and cash handling experience, a high school diploma or equivalent,

Qualifications

• High school diploma or equivalent.
• Customer service experience for 1 year.
• Cash handling experience for 1 year.

Responsibilities

• Provide exceptional customer service.
• Perform various types of transactions to support our customers' needs.
• Make referrals to other departments.
• Back up the Customer Call Center.
• Backing up other offices, as needed.

Skills

Detail oriented

Reliable

Responsiblity

Sales Ability

Must be 18 or older and have a valid d

Education

High school or equivalent

Job description

The Portage County Business Council in Stevens Point, WI is assisting a banking client in hiring a full-time Customer Service Associate to deliver exceptional service, process various transactions, and refer customers to the appropriate departments. Based at 5525 US Hwy 10 East, Stevens Point, this role supports call-center operations and back-ups other offices as needed.

Candidates should have at least 1 year of customer service and cash handling experience, a high school diploma or equivalent,