Banking Customer Service Pro | Flexible Scheduling & Growth

First State Bank Nebraska; Hickman (NE); On-site; USD 21,000 - 25,000; Full time

Job summary

The First State Bank Nebraska is seeking a Customer Service Representative (CSR) at the Hickman, NE branch. You will be the first contact, delivering friendly, personalized service, and helping customers manage deposits and transactions.

This role emphasizes accurate cash handling, security, and responding to inquiries by phone, in person, or email, while connecting customers with suitable products and services. A welcoming branch environment and strong communication are essential.

Qualifications

• Previous cash handling and/or customer service experience preferred.
• Valid driver's license required.
• Proficient with basic computer applications.

Responsibilities

• Greet customers promptly and warmly, using their name when appropriate, and create a welcoming atmosphere.
• Accept, verify, and process customer transactions accurately and efficiently.
• Balance cash drawer daily and maintain security procedures.
• Respond to inquiries in person, by phone, and via email; assist with online banking.
• Open and close deposit accounts and complete documentation.
• Follow up with customers to ensure resolution and satisfaction.

Skills

Customer service

MS Office

Attention to detail

Communication skills

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

The First State Bank Nebraska is seeking a Customer Service Representative (CSR) at the Hickman, NE branch. You will be the first contact, delivering friendly, personalized service, and helping customers manage deposits and transactions.

This role emphasizes accurate cash handling, security, and responding to inquiries by phone, in person, or email, while connecting customers with suitable products and services. A welcoming branch environment and strong communication are essential.