Banking Customer Service Pro — Elevate Client Experience

Countybank; South Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time

Smoke-free workplace

Job summary

Countybank is seeking a Customer Service Representative in Greenwood, SC. The CSR will inform customers about bank products and services, answer questions and resolve issues with professionalism and courtesy.

Responsibilities include handling calls, chats, and in-branch inquiries, processing transactions, and supporting teller line coverage as needed. The ideal candidate will have a high school diploma or equivalent, with banking/customer service experience preferred.

Qualifications

• High school diploma or equivalent required; associate's degree preferred.
• Experience in customer service or banking is preferred.

Responsibilities

• Provide information on bank products and services to customers via phone, chat, or in person.
• Resolve questions and issues, process transactions, and escalate when needed.
• Cross-train to support teller line and promote bank services.

Skills

Customer service

Multitasking

Communication

Problem-solving

Computer literacy

Professionalism

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Associate's degree preferred

Job description

Countybank is seeking a Customer Service Representative in Greenwood, SC. The CSR will inform customers about bank products and services, answer questions and resolve issues with professionalism and courtesy.

Responsibilities include handling calls, chats, and in-branch inquiries, processing transactions, and supporting teller line coverage as needed. The ideal candidate will have a high school diploma or equivalent, with banking/customer service experience preferred.