Banking Customer Experience Specialist

Richwood Bank; Richwood (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical and wellness program

Dental and vision insurance

401(k) plan

Tuition reimbursement

Professional development opportunities

Job summary

A community bank in Richwood, Ohio is seeking a Customer Specialist to provide exceptional service to clients at both the branch and drive-thru. This role involves facilitating transactions, opening customer accounts, and maintaining a high level of customer satisfaction. The ideal candidate possesses excellent customer service skills, can prioritize effectively in a fast-paced environment, and has a high school diploma or GED with some customer service experience. The bank offers a comprehensive benefits package to its employees.

Qualifications

• High School Diploma or GED required, college preferred.
• Two years of customer service experience required.
• Cash handling experience preferred.

Responsibilities

• Greet customers and facilitate transactions.
• Open accounts and assist customers in using them.
• Support customers with all account and service needs.

Skills

Excellent customer service skills

Strong communication skills

Work well under pressure

Mathematical skills

Ability to prioritize tasks

Education

High School Diploma or GED required

Two years of customer service experience required

Cash handling experience preferred

Job description

A community bank in Richwood, Ohio is seeking a Customer Specialist to provide exceptional service to clients at both the branch and drive-thru. This role involves facilitating transactions, opening customer accounts, and maintaining a high level of customer satisfaction. The ideal candidate possesses excellent customer service skills, can prioritize effectively in a fast-paced environment, and has a high school diploma or GED with some customer service experience. The bank offers a comprehensive benefits package to its employees.