Banking Customer Experience Specialist

Fifth Third Bank; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is hiring a CSR/Teller for the Eastside location in Evansville, IN. The role focuses on delivering exceptional customer service, handling cash, and guiding customers to banking solutions.

You will work with a team to ensure accurate balancing and adherence to bank policies. The position is full-time, requires a high school diploma, and emphasizes confidentiality, integrity, and professionalism in daily customer interactions.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and securely.
• Strong customer service and communication skills.
• Ability to adhere to dress code and professional conduct.

Responsibilities

• Listen to customer needs and guide to appropriate solutions.
• Provide timely follow-up and address customer questions.
• Maintain confidentiality and follow risk and policy requirements.
• Refer customers to bankers and partners for specialized conversations.
• Maintain accurate balancing records and assist with daily office tasks.

Skills

Cash handling

Customer service

Interpersonal skills

Problem solving

Education

High School Diploma/GED

Job description

Fifth Third Bank is hiring a CSR/Teller for the Eastside location in Evansville, IN. The role focuses on delivering exceptional customer service, handling cash, and guiding customers to banking solutions.

You will work with a team to ensure accurate balancing and adherence to bank policies. The position is full-time, requires a high school diploma, and emphasizes confidentiality, integrity, and professionalism in daily customer interactions.