Bank CSR — Grow with a People-First Team

WaFd Bank; Walla Walla (WA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid time off - vacation/sick/holidays

Health insurance

Stock options

401(k)

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) in Washington. Join a regional bank with a century-long commitment to financial health, serving individuals and business clients across nine Western states.

The role focuses on friendly, accurate banking transactions and a positive first impression for customers. The CSR position offers Monday through Friday work hours, weekends off, and a benefits package designed to support career growth and work-life balance, with opportunities for

Qualifications

• High school diploma or approved equivalent.
• Basic math, 10-key and keyboarding skills.
• Proficient in Microsoft Office tools (Excel/Word/Teams/Outlook).
• Well-developed smartphone and digital channel skills.
• Organized with excellent communication and a personable attitude.

Responsibilities

• Provide friendly, courteous service and accurate banking transactions.
• Create a positive first impression for customers at the branch.
• Adhere to bank policies and regulatory requirements.

Skills

Great attitude

Integrity

Communication skills

Attention to detail

Tech savvy

Client rapport

Education

High school diploma

Tools

Microsoft Office

Excel

Word

Teams

Outlook

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) in Washington. Join a regional bank with a century-long commitment to financial health, serving individuals and business clients across nine Western states.

The role focuses on friendly, accurate banking transactions and a positive first impression for customers. The CSR position offers Monday through Friday work hours, weekends off, and a benefits package designed to support career growth and work-life balance, with opportunities for