Banking CSR: Growth, Community Impact & Service

First-Independent-Bank; Minnesota; On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Group Life Insurance

Long-Term Disability Insurance

Voluntary Life Insurance

401(k) Retirement Plan

Job summary

First Independent Bank is seeking a Customer Service Representative (CSR) in Cottonwood, MN. This full-time role focuses on delivering exceptional service as the first contact for customers across the branch network.

You’ll process routine banking transactions, build relationships, and identify opportunities to introduce relevant products and services while contributing to community engagement and branch growth.

Qualifications

• High school diploma or equivalent required.
• Previous banking, customer service, retail, hospitality, or sales experience preferred.
• Strong communication, interpersonal, and organizational skills.

Responsibilities

• Create a welcoming experience for every customer.
• Process deposits, withdrawals, payments, and other banking transactions with accuracy and efficiency.
• Build genuine relationships with new and existing customers by understanding their needs and providing personalized solutions.
• Identify opportunities to introduce products and services that help customers succeed financially.
• Contribute to branch and bank growth through referrals and relationship-building.
• Represent First Independent Bank in local communities through events and engagement.
• Continuously learn and stay informed about banking products, services, and industry best practices.

Skills

Strong communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Job description

First Independent Bank is seeking a Customer Service Representative (CSR) in Cottonwood, MN. This full-time role focuses on delivering exceptional service as the first contact for customers across the branch network.

You’ll process routine banking transactions, build relationships, and identify opportunities to introduce relevant products and services while contributing to community engagement and branch growth.