Bank CSR: Friendly Service & Growth Path

WaFd Bank; Mount Vernon (WA); On-site; USD 25,485 - 30,403; Full time

Benefits offered by this job

Paid time off

Health insurance

Stock options

401(k) plan

Paid Parental Leave

Life and AD&D insurance

Long-term disability

Tuition Reimbursement

Employee assistance programs

Pre-tax health and dependent-care

Job summary

WaFd Bank is hiring a Customer Service Representative (CSR) in Washington. This role focuses on delivering friendly and accurate banking transactions while creating a positive first impression for clients.

We offer a Monday–Friday schedule with weekends off, a comprehensive benefits package, and opportunities for growth within the bank’s long-standing community focus. Strong integrity and client rapport are valued in this position.

Qualifications

• High school diploma or approved equivalent.
• Basic math skills, 10-key and keyboarding.
• Proficient in Microsoft Office tools (Excel, Word, Teams, Outlook).
• Well-developed smartphone and digital channel skills.
• Organized with strong communication and personable attitude.

Responsibilities

• Provide friendly, courteous banking service and accurate transactions.
• Make a positive first impression at the branch.
• Adhere to bank policies and regulatory requirements.

Skills

Communication

Integrity

Customer service

Detail oriented

Tech savvy

Microsoft Office

Education

High school diploma or equivalent

Tools

Excel

Word

Teams

Outlook

Job description

WaFd Bank is hiring a Customer Service Representative (CSR) in Washington. This role focuses on delivering friendly and accurate banking transactions while creating a positive first impression for clients.

We offer a Monday–Friday schedule with weekends off, a comprehensive benefits package, and opportunities for growth within the bank’s long-standing community focus. Strong integrity and client rapport are valued in this position.