Banking Concierge & Teller Support Associate

People's Bank of Commerce; United States; À distance; USD 36 000 - 48 000; Plein temps

Résumé du poste

People's Bank of Commerce is seeking a Customer Service Specialist I to deliver front-line transactional support and friendly customer service. You will learn product knowledge to identify needs and refer opportunities while processing routine transactions under supervision.

The role emphasizes accuracy, compliance, and teamwork as part of daily branch operations, with opportunities to grow in banking knowledge and customer relationship skills.

Qualifications

• Minimum 2 years of cash handling experience with a good balancing record.
• High school diploma or GED required; banking experience preferred.
• Ability to follow policies, maintain confidentiality, and communicate clearly.

Responsabilités

• Provide consistent, prompt, friendly service in line with branch standards.
• Process teller transactions and cash handling accurately per Teller Manual.
• Assist with customer loan inquiries and payments; wire transfer requests under supervision.
• Maintain professional presentation and a positive, solutions-oriented mindset.
• Support branch operations and teamwork to deepen customer relationships.

Connaissances

Customer service

Cash handling

Attention to detail

Communication

Regulatory knowledge

Formation

High school diploma or GED

Banking experience preferred

Outils

Microsoft Office

Core banking systems

Description du poste

People's Bank of Commerce is seeking a Customer Service Specialist I to deliver front-line transactional support and friendly customer service. You will learn product knowledge to identify needs and refer opportunities while processing routine transactions under supervision.

The role emphasizes accuracy, compliance, and teamwork as part of daily branch operations, with opportunities to grow in banking knowledge and customer relationship skills.