Banking Concierge: Customer Service & Growth

German American Bank; Washington (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Education assistance

Job summary

German American Bank is seeking a Customer Service Specialist to be the friendly face greeting clients and assisting them with banking needs in the branch. You will manage cash drawer, verify information, and perform basic transactions while educating clients on bank products.

Ideal candidates have bilingual abilities, strong customer service experience, and cash-handling skills, with a commitment to confidentiality and excellent communication.

Qualifications

• Customer-focused service mindset.
• Comfort with handling cash and basic banking transactions.
• Willingness to learn about banking products and services.

Responsibilities

• Greet clients and assist with their banking needs in the branch.
• Verify account information and perform loan and deposit transactions.
• Educate clients on German American products and services and guide them appropriately.

Skills

Bilingual / Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank is seeking a Customer Service Specialist to be the friendly face greeting clients and assisting them with banking needs in the branch. You will manage cash drawer, verify information, and perform basic transactions while educating clients on bank products.

Ideal candidates have bilingual abilities, strong customer service experience, and cash-handling skills, with a commitment to confidentiality and excellent communication.