In-Branch Banking Concierge

German American Bank; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, STD, LTD,Life

Paid time off and holidays

Education assistance

Parental bonding leave

Wellness benefits

Life event coverage

401(k) match

Stock purchase plan

Discounts on products

Free checking and services

Job summary

German American Bank is seeking a friendly Customer Service Specialist to greet clients in-branch and assist with everyday banking needs. You will verify information, handle cash transactions, and educate customers on our products and services.

This role emphasizes confidentiality, active listening, and building lasting relationships. Bilingual abilities and cash-handling experience are highly valued, with training provided to expand your knowledge across banking, insurance, and wealth

Qualifications

• Experience in customer service and cash handling.
• Bilingual or multilingual abilities preferred.
• Willingness to learn about banking products and services.

Responsibilities

• Greet clients face-to-face in the branch and assist with banking needs.
• Verify account information and perform loan and deposit transactions.
• Educate clients on German American products and services and guide them to the right resources.

Skills

Bilingual/Multilingual

Customer Service

Cash-handling

Job description

German American Bank is seeking a friendly Customer Service Specialist to greet clients in-branch and assist with everyday banking needs. You will verify information, handle cash transactions, and educate customers on our products and services.

This role emphasizes confidentiality, active listening, and building lasting relationships. Bilingual abilities and cash-handling experience are highly valued, with training provided to expand your knowledge across banking, insurance, and wealth