Banking Customer Experience Specialist

German American Bank; Evansville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

STD/LTD

Life insurance

Education assistance

Paid parental bonding leave

Wellness benefits

Service awards

401(k) match

Job summary

German American Bank in Evansville is seeking a Customer Service Specialist to greet clients, handle transactions, and educate customers on our products.

You will work face-to-face in the branch, manage a cash drawer, verify account details, and support teammates with friendly conversations.

We value bilingual abilities, strong service mindset, and cash-handling experience, with benefits including medical coverage, PTO, and retirement plans.

Qualifications

• Confidentiality and active listening are essential in serving clients.
• Identify opportunities to better serve customers and build relationships.
• We will teach you everything else to thrive in this role.

Responsibilities

• Greet clients in-branch and assist with banking needs.
• Verify account information and perform loan/deposit transactions.
• Engage in friendly conversations to guide customers to the right services.

Skills

Bilingual/Multilingual

Customer Service experience

Cash-handling experience

Job description

German American Bank in Evansville is seeking a Customer Service Specialist to greet clients, handle transactions, and educate customers on our products.

You will work face-to-face in the branch, manage a cash drawer, verify account details, and support teammates with friendly conversations.

We value bilingual abilities, strong service mindset, and cash-handling experience, with benefits including medical coverage, PTO, and retirement plans.