Banking Client Service Advisor (Hybrid)

Vaco; Phoenix (AZ); Hybride; USD 28 000 - 40 000; Temps partiel

Résumé du poste

Vaco has partnered with a well-established financial services organization to expand its client support team in Phoenix. The Client Service Advisor role offers a hybrid work arrangement and pays $25/hour.

You will assist business clients with a variety of banking questions by phone, create a positive client experience, and help customers navigate online access, transactions, deposits, statements, and account services. Training will build product knowledge and problem-solving skills.

Qualifications

• Bachelor's degree with 1+ year of experience, or high school diploma with 2+ years of experience.
• Background in banking, financial services, customer service, or client support.
• Strong problem-solving skills, attention to detail, and a professional phone presence.

Responsabilités

• Assist business clients with banking and account questions over the phone.
• Create a positive client experience by listening, identifying needs, and providing clear solutions.
• Help clients navigate online access, transactions, deposits, statements, and account services.
• Research questions and partner with internal teams to ensure client needs are handled accurately and efficiently.
• Build knowledge of banking products, services, and processes through structured training.

Connaissances

Customer service

Problem solving

Communication skills

Phone presence

Formation

Bachelor's degree

High school diploma/GED

Description du poste

Vaco has partnered with a well-established financial services organization to expand its client support team in Phoenix. The Client Service Advisor role offers a hybrid work arrangement and pays $25/hour.

You will assist business clients with a variety of banking questions by phone, create a positive client experience, and help customers navigate online access, transactions, deposits, statements, and account services. Training will build product knowledge and problem-solving skills.