Banking Client Experience Specialist

Bank of George; Spring Valley (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of George is seeking a Client Service Associate I to process new accounts, assist customers with account selection, and cross-sell products while delivering excellent service. You will open, maintain, and close various account types, handle deposits, and process routine transactions for customers.

The role requires accurate data entry, strong communication, and adherence to banking regulations; training is provided to support growth and compliance.

Qualifications

• High school diploma or GED; or 2 years related experience.
• In-house training or banking-related curriculum is a plus.
• Strong communication and interpersonal skills required.

Responsibilities

• Greet and interview customers to determine financial needs and suggest appropriate accounts and services.
• Open, maintain, and close various account types and handle initial deposits.
• Process routine banking transactions and handle requests such as password resets and wire transfers.
• Cross-sell Bank products and refer customers to appropriate staff for complex needs.
• Provide accurate documentation, records, and reports; assist in maintaining strong customer service.

Skills

Cash handling

New accounts

Customer service

Computer literacy

Education

High school diploma or GED; or 2 years related experience

Job description

Bank of George is seeking a Client Service Associate I to process new accounts, assist customers with account selection, and cross-sell products while delivering excellent service. You will open, maintain, and close various account types, handle deposits, and process routine transactions for customers.

The role requires accurate data entry, strong communication, and adherence to banking regulations; training is provided to support growth and compliance.