Client Experience Banking Specialist

Bank of America; Virginia (MN); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Benefits eligible

Pay transparency

Job summary

Bank of America is seeking a customer-focused individual to engage clients in the lobby, educate on self-service banking, and accurately process cash transactions. The role emphasizes exploring client needs and connecting them to banking solutions.

The position requires reliability, strong communication, cash handling ability, and flexibility to work weekends or extended hours as needed. Competitive benefits are provided.

Qualifications

• Customer-focused with strong communication and problem-solving abilities.
• At least 1 year of successful sales experience in a salary + incentive environment.
• Experience handling cash and operating banking self-service tools is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in the best interest of clients and the bank.

Skills

Customer service

Sales experience

Communication skills

Self-motivation

Learning agility

Education

Bachelor's or Associate degree

Job description

Bank of America is seeking a customer-focused individual to engage clients in the lobby, educate on self-service banking, and accurately process cash transactions. The role emphasizes exploring client needs and connecting them to banking solutions.

The position requires reliability, strong communication, cash handling ability, and flexibility to work weekends or extended hours as needed. Competitive benefits are provided.