Banking Client Concierge & Solutions Advisor

Flagstar; Newark (NJ); Sur place; USD 23 000 - 31 000; Plein temps

Résumé du poste

Flagstar Bank in Newark, NJ is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify their needs, and perform teller functions to help customers achieve their financial goals.

In this role you will balance teller transactions with client engagement, educate clients on suitable banking solutions, and collaborate with branch teammates to uphold risk standards and regulatory requirements while driving branch

Qualifications

• Education level required: High School / GED / Foreign Equivalent.
• Minimum 1–2 years of customer service, cash handling, or retail.
• Experience in Financial Services Industry preferred.

Responsabilités

• Provide front-line client service and transactional support at the branch.
• Assist with account questions, problems, and timely resolution.
• Support branch growth and achieve sales targets through referrals.
• Adhere to bank policies, procedures, and regulatory requirements.

Connaissances

Customer service

Cash handling

Retail

Formation

High School / GED

Description du poste

Flagstar Bank in Newark, NJ is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify their needs, and perform teller functions to help customers achieve their financial goals.

In this role you will balance teller transactions with client engagement, educate clients on suitable banking solutions, and collaborate with branch teammates to uphold risk standards and regulatory requirements while driving branch