Banking Client Concierge — Frontline Service & Sales

Flagstar Bank; Woodbury (MN); On-site; USD 23,000 - 31,000; Full time

Job summary

Flagstar Bank is hiring a Branch Banking Client Consultant I in Woodbury, NY. You will deliver front-line client service, handle teller transactions, and support branch growth by engaging clients with the right financial solutions and education.

You will balance transactional accuracy with risk controls and collaborate with teammates to meet service and sales goals while following bank policies and regulatory requirements. This role supports an engaging, trusted branch experience.

Qualifications

• Required qualifications include High School/GED or foreign equivalent.
• 1–2 years of customer service, cash handling, or retail experience preferred.

Responsibilities

• Sales Performance: Support growth targets and client introductions to the right team for successful sales initiatives.
• Client Experience: Resolve questions, problems and complaints; deliver education and engagement to clients.
• Risk Management: Ensure accurate daily financial transactions and compliance with bank policies and regulations.

Skills

Customer service

Cash handling

Retail

Sales

Education

High School level

Job description

Flagstar Bank is hiring a Branch Banking Client Consultant I in Woodbury, NY. You will deliver front-line client service, handle teller transactions, and support branch growth by engaging clients with the right financial solutions and education.

You will balance transactional accuracy with risk controls and collaborate with teammates to meet service and sales goals while following bank policies and regulatory requirements. This role supports an engaging, trusted branch experience.