Banking Certified STeamLead Trainee (External Only)

GPM Investments; Carowood (SC); On-site; USD 32,000 - 44,000; Full time

Job summary

GPM Investments, LLC, operating Market Express locations, seeks a Banking Certified STeamLead Trainee to oversee customer service and cash handling in a full-time capacity. The role emphasizes friendly service, accuracy in transactions, and adherence to store procedures.

The trainee will assist with shift leadership, process money orders and card payments, stock and maintain merchandising, and support store operations to ensure a positive customer experience.

Qualifications

• Age requirements vary by state; 18+ for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, CO/ 21+ for all other states.
• Must pass a pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, and multiplication).
• Ability to lift up to 50 lbs.
• Valid Driver's License and access to a car.
• Liability insurance on such vehicle.

Responsibilities

• Greets customers in a friendly manner as they enter the store and delivers 100% customer satisfaction.
• Rings customer sales, handles cash, gives correct change, and processes refunds or exchanges.
• Assist with shift change by counting money in cash drawer at the start and end of each shift.
• Process money orders, credit card purchases, checks and lottery sales.
• Check identification for restricted sales.
• Stock shelves and replenish stock; price merchandise per price book.
• Clean and sanitize all equipment and service areas.
• Monitor cash levels and security procedures during shift.

Skills

Customer service

Cash handling

Math skills

English language

Job description

Banking Certified STeamLead Trainee (External Only)

Location: 9540 Charlotte Hwy

Location: US-SC-Fort Mill

Brand: Market Express

Position Type: Full-Time

Overview

We are currently ready to hire a friendly, experienced Sales Associate/ Customer Service Team Leader that enjoys delivering 100% customer satisfaction!

Responsibilities

• Greets customers in a friendly manner as they enter the store. Provides fast and efficient service. Thanks the customer.
• Rings customer sales using an electronic cash register. Receives money, gives correct change. Refunds cash for returned merchandise and/or exchanges merchandise.
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift.
• Uses special equipment to process specialty products, such as money orders, credit card purchases, checks and lottery sales and redemption's.
• Check identification for restricted sales.
• Checks and replenishes stock on food service supplies such as cups, lids condiments, napkins, straws and stirrers.
• Cleans and sanitizes all equipment used for service or stocking food service products using the three sink method.
• Cleans all areas, using proper cleaning procedures and materials, including (but not limited to) counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms and parking lots.
• Cleans and empties trash containers.
• Stock shelves and cooler, rotates and front faces stock. Removes all damages and out of code merchandise from the shelves. Price merchandise according to price book.
• Check in vendor deliveries as needed using company guidelines.
• Complete bad merchandise form.
• Order merchandise
• Uses current training materials
• Completes all necessary training evaluations and documents
• Provides feedback to management on training program and materials
• Monitors cash levels and security procedures during shift to ensure compliance
• Reviews job assignments for completeness
• Assumes other duties and responsibilities as assigned to accommodate store operational needs.
• Other duties as assigned

Qualifications

Qualifications:

• 18 years of age or older for AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO/ 21 years of age for all other states
• Prepared to pass a pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally
• Valid Driver's License
• Access to a car or other motorized vehicle.
• Liability insurance on such vehicle.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify

https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

Drug-Free Workplace

GPM Investments, LLC maintains a drug-free workplace