Banking Center Sales & Service Leader

Republic Bank Careers; Broadway (VA); On-site; USD 54,000 - 76,000; Full time

Job summary

Republic Bank seeks a Sales & Service Manager for our Broadway location in Louisville, KY. You will lead daily banking center operations and drive a strong sales-focused culture to deliver exceptional client experiences.

Responsibilities include mentoring staff, managing deposits and loans, handling escalated client issues, and ensuring compliance across audits and policies. Authorized to work in the U.S. and experience in retail banking preferred.

Qualifications

• Minimum of 2 years of banking experience.
• Minimum of 2 years of retail sales experience.
• Previous supervisor experience.
• Basic computer skills.
• Proficiency in Microsoft Office and internet applications.
• Fluent in English; Spanish preferred.
• NMLS registration may be required.

Responsibilities

• Ensure daily banking center operations run smoothly, and the Republic Experience is delivered consistently.
• Sell, open, and maintain retail deposit and loan products to consumer and business clients by soliciting the existing client base and walk in clients, and by establishing referral networks.
• Efficiently operate in the consumer loan application system for applications that include unsecured loans, auto loans, and other consumer loans.
• Assist in the development and delivery of the banking center goals and business strategies.
• Direct staff career development through internal and external training programs.
• Manage daily and monthly reports, including depository overdrafts and appropriately resolve pertinent problems.
• Handle and resolve client escalated issues.
• Maintain all banking center audit, compliance, and document retention expectations among assigned banking centers.

Skills

Banking experience

Retail sales experience

Supervisory experience

MS Office proficiency

English fluency

Tools

Microsoft Office

Internet applications

Job description

Republic Bank seeks a Sales & Service Manager for our Broadway location in Louisville, KY. You will lead daily banking center operations and drive a strong sales-focused culture to deliver exceptional client experiences.

Responsibilities include mentoring staff, managing deposits and loans, handling escalated client issues, and ensuring compliance across audits and policies. Authorized to work in the U.S. and experience in retail banking preferred.