Banking Service & Sales Associate

First Merchants Brand; Winchester (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Base Pay PLUS Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants is seeking a customer service-focused individual to join our banking team in Indiana. You will handle customer requests for transactions, respond to inquiries with effective solutions, and contribute to a high-performing sales environment.

Responsibilities include balancing cash and daily transactions, ensuring regulatory compliance, and protecting customer privacy through proper verification procedures. Growth opportunities and competitive benefits are offered.

Qualifications

• High School Diploma or equivalent required.
• 3 months of sales, cash handling, or related experience preferred.

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Provide excellent customer service by answering customer inquiries and issues with solutions.
• Build customer loyalty and advocates through consistent service.
• Balance cash, daily transactions, vault and ATM operations.
• Understand and ensure compliance, regulations and reporting.
• Follow information security policy and verification procedures to protect customer privacy.
• Assist with opening and/or closing banking center.
• Sell bank products and provide referrals to support goals.
• Know all bank products to advise customers effectively.
• Participate in daily/weekly meetings and coaching sessions.

Skills

Customer service

Cash handling

Sales

Education

High School Diploma or equivalent

Job description

First Merchants is seeking a customer service-focused individual to join our banking team in Indiana. You will handle customer requests for transactions, respond to inquiries with effective solutions, and contribute to a high-performing sales environment.

Responsibilities include balancing cash and daily transactions, ensuring regulatory compliance, and protecting customer privacy through proper verification procedures. Growth opportunities and competitive benefits are offered.