Banking Center Pro: Universal Banker II

Home Bank; Sugar Land (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Home Bank is seeking a Floating Universal Banker II to handle teller duties, assist with account maintenance, and build strong customer relationships in River Oaks, Houston, TX. This role emphasizes accurate cash handling, cross-selling deposits and services, and contributing to branch goals.

The position requires excellent communication, teamwork, and the ability to work hours including Saturdays. Prior banking experience is encouraged, with duties spanning lobby, drive-thru, vault, and ATM

Qualifications

• High School diploma or equivalent.
• 1 year of general cash handling, sales, and customer service.
• 1 year of previous banking experience encouraged.
• Strong analytical and problem-solving skills.
• Ability to work Banking Center hours, including Saturdays.
• Strong knowledge of daily branch, vault, and ATM operations.

Responsibilities

• Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions.
• Cash handling, including counting, verifying, and packaging currency, daily cash drawer balancing.
• Assist with vault duties and may operate as vault custodian.
• Process daily teller work ensuring debits and credits balance.
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy.
• Engage with customers to build relationships, determine financial needs and make recommendations.
• Contribute to banking center success by achieving branch and referral goals.
• Maintain knowledge of deposit and lending products and enroll customers in services.
• Maintain clear verbal, written and interpersonal communication skills.
• Be self-directed with ability to work independently or as part of a team with little supervision.
• Operate as a mentor for newly hired/promoted team members.
• Use good judgment and be discreet with confidential information.
• Maintain a neat workstation and organize supplies.
• Perform other duties as required by leadership.

Skills

Customer service

Cash handling

Sales experience

Problem solving

Communication skills

Teamwork

Education

High School diploma

Job description

Home Bank is seeking a Floating Universal Banker II to handle teller duties, assist with account maintenance, and build strong customer relationships in River Oaks, Houston, TX. This role emphasizes accurate cash handling, cross-selling deposits and services, and contributing to branch goals.

The position requires excellent communication, teamwork, and the ability to work hours including Saturdays. Prior banking experience is encouraged, with duties spanning lobby, drive-thru, vault, and ATM