Banking Center Manager

First Horizon Bank; Signal Mountain (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

First Horizon Bank in Signal Mountain, TN invites applications for Banking Center Manager. You will lead a team, cultivate client relationships in the community, and oversee all banking center operations to drive service excellence and business growth.

The role emphasizes staff development, regulatory compliance, cost control, and proactive sales to meet loan, deposit, and fee income goals while representing the bank professionally in local civic activities.

Qualifications

• Bachelor's degree required.
• 1–2 years of related experience or equivalent education/experience.
• Experience with Microsoft Word, Excel, and Outlook.
• Background credit check required; compliance with the S.A.F.E Mortgage Licensing Act of 2008 and related regulations.

Responsibilities

• Lead a team to drive service excellence and growth.
• Develop and maintain client relationships in the community.
• Oversee branch operations and ensure high-quality customer service.
• Collaborate with retail administration to implement branch activities.
• Maintain appropriate staffing to provide high-quality service levels.
• Monitor production efficiency and cost controls.
• Ensure regulatory compliance standards are met.
• Manage operating and administrative expenses.
• Resolve customer service issues.
• Represent the company professionally in civic/community affairs.

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Location: Onsite listed in the job posting.

Schedule: Mon-Fri 9:00am - 5:00pm

Summary

If you’re a natural leader and want to lead a team at a strong company with exceptional support, then you’ll want to be one of our banking center managers! You will immerse yourself in the community, build and maintain client relationships, and oversee all banking center functions to lead your team's success.

Key Responsibilities Include

• Business development of market area through proactive sales calls and networking to meet or exceed all consumer and business loans, deposits and fee income goals.
• Involvement in the local market/community through civic organizations or community groups.
• Ensure that personnel are trained and motivated to attain high quality customer service standards and profit goals through proactive sales.
• In conjunction with support groups such as retail administration for retail branch managers, develop, identify and implement activities within the branch market area.
• Ensure that appropriate staffing is maintained at all times to provide high quality customer service levels.
• Regularly monitor the efficiencies of production standards.
• Ensure that regulatory compliance standards are met.
• Responsible for controlling operational and administrative expenses.
• Responsible for resolving all customer service problems.
• Responsible for representing the company in a professional manner at all civic and community affairs.

Qualifications Include

• Bachelor's degree
• 1-2 years related experience or an equivalent combination of education and experience
• Experience with Microsoft Word, Excel, and Outlook
• As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.