Banking Center Manager

Camden National Bank; Portland (ME); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Robust benefits

Career advancement opportunities

Job summary

Camden National Bank is seeking a Banking Center Manager II to lead a busy Maine location. You will oversee staff, drive service and sales excellence, and manage risk and compliance while expanding customer relationships and lending activity.

The role demands strategic leadership, strong communication, and a focus on building trusted relationships with clients and community partners. Competitive benefits support personal well-being and growth.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• At least five years related experience and/or training.
• Strong leadership, coaching and communication skills.

Responsibilities

• Oversees banking center staff to meet goals in service, sales, and operations.
• Leads service and sales management efforts and builds customer relationships.
• Manages recruitment, coaching, and performance of staff.
• Oversees risk, compliance and adherence to Bank policies.
• Develops business and expands consumer and small business relationships.

Skills

Staff leadership

Business development

Sales & service management

Banking products knowledge

Customer relationship building

Education

Bachelor's degree (B.A.) from four-year college or university

Tools

Accounting software

CRM

Database software

Spreadsheet software

Word processing software

Job description

Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Primary responsibilities consist of business development to grow and acquire customer relationships, ensuring the banking center meets or exceeds their sales goals, leading service and sales management, managing the office, and overseeing risk and compliance. The Banking Center Manager II will oversee a location with a deposit base exceeding $50M or have oversight of 2-3 retail locations with supervisory responsibilities of other Banking Center Managers. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned.

Essential Duties and Responsibilities include the following:

• Oversees and directs activities of banking center staff to ensure banking center performance meets or exceeds goals – service, sales, financial and operations.
• Leads service and sales management effort.
• Manages, develops, coaches and motivates staff for optimum performance, holding staff accountable for results.
• Implements sales and service programs within the banking center to promote retention, expansion and acquisition of customer relationships.
• Leads and actively participates in business development activities for both consumer and small business.
• Employs Building Trusted Relationship skills to acquire, expand and retain customer relationships.
• Demonstrates a strong knowledge of bank products and solutions.
• Contact customers, business representatives, and community/civic organizations to promote goodwill and generate new business.
• Responsible for all areas of people management including recruiting, development, engagement, and performance management.
• Assesses local market conditions and identify current and prospective sales opportunities.
• Examine, evaluate, and process loan applications for customers following established procedures for safekeeping and control of assets, records, loan collateral, and securities.
• Direct, coordinate, and monitor activities to implement institution's policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, consumer credit loans and commercial loans.
• Responsible for risk and compliance within the banking center including but not limited to formal audit results.
• Responsible for day-to-day management of facility.
• Supports and promotes the Bank's CRA Policy.

Supervisory Responsibilities

• Manages 3-10 subordinate banking center staff.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor's degree (B.A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Knowledge of Accounting software; Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Compensation

The prospective range of pay we will offer to a successful applicant to this position is $68,350.00-$101,550.00, which represents a good faith estimate of what we expect to offer at the time of posting based on the role’s responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank’s discretion, and shall depend on the applicant’s experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.

Total Rewards Package

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

Core Values

• Honesty and Integrity above all else
• Trust built on fairness
• Service that creates remarkable experiences
• Responsibility to use our resources for the greater good
• Excellence through hard work and lifelong learning
• Diversity realized through inclusion and respect

Equal Opportunity Employer

Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

We are very proud to be named a 2023 Best Place to Work in Maine! An opportunity to build your career at an innovative community organization with a vision for growth and giving back. Whether it’s helping a family buy their first home or build a business, we go above and beyond to serve our customers, communities, and each other. You’ll experience an inspiring, welcoming workplace for all, and a culture that empowers employees to do their best work each day—and celebrate the difference we’re making together. Today, we employ 725 people at more than 73 work locations. We recruit top talent for roles in everything from relationship banking to operations, lending, technology, finance, compliance, marketing, and more. Employees enjoy health and wellness benefits and generous time off, along with numerous personal and professional growth opportunities. A commitment to apply your passion and talents, while making a positive impact on the company, our communities, and yourself. With the close-knit feel of your community bank, complemented by the competitive perks of large organizations, you will love working here. To learn more, please visit www.camdennational.bank.

Member FDIC.