Banking Center Manager

Camden National Bank; Belfast (ME); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Robust benefits package

401(k) plan

Tuition reimbursement

Paid time off

Career development opportunities

Job summary

Camden National Bank is seeking a Banking Center Manager to lead service and sales performance in our Maine banking center. You will direct staff, coach for results, and coordinate programs to build customer relationships and drive growth in both consumer and small business segments.

You will supervise recruiting, training, and performance management while ensuring compliance and operational excellence in a collaborative, community-focused environment.

Qualifications

• Bachelor's degree (B.A.) from four-year college or university, or equivalent combination of education and experience.
• Ability to recruit, develop, engage, and evaluate staff.
• Strong knowledge of bank products and solutions; understand compliance requirements.

Responsibilities

• Oversees and directs activities of banking center staff to meet service, sales, financial and operations goals.
• Leads service and sales management efforts and drives business development in consumer and small business segments.
• Manages, coaches, and motivates staff; recruits and trains employees; monitors performance and handles accountability.
• Promotes retention, expansion and acquisition of customer relationships through sales and service programs.
• Demonstrates Building Trusted Relationship skills to acquire and retain customers; ensures risk and compliance amid daily operations.

Skills

People management

Staff coaching

Sales leadership

Customer service

Relationship building

Bank product knowledge

Education

Bachelor's degree (B.A.)

Tools

Accounting software

Contact management systems

Database software

Spreadsheet software

Word processing software

Job description

Live here. Play here. Bank here. Work here. If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place. Get to know us: We’re your local community bank—and have been since 1875—that is committed to providing excellent customer service and giving back to our communities. We foster a collaborative, inclusive work environment as part of a close-knit team where your voice is valued and heard. Our highly engaged employees are rewarded for their performance and have ample opportunities for cross-training and advancement within the organization. We’ve been named one of the best places to work in Maine, and offer robust benefits focused on your holistic well-being.

Primary Responsibilities

• Oversees and directs activities of banking center staff to ensure banking center performance meets or exceeds goals – service, sales, financial and operations.
• Leads service and sales management effort.
• Manages, develops, coaches and motivates staff for optimum performance, holding staff accountable for results.
• Implements sales and service programs within the banking center to promote retention, expansion and acquisition of customer relationships.
• Leads and actively participates in business development activities for both consumer and small business.
• Employs Building Trusted Relationship skills to acquire, expand and retain customer relationships.
• Demonstrates a strong knowledge of bank products and solutions.
• Contact customers, business representatives, and community/civic organizations to promote goodwill and generate new business.
• Responsible for all areas of people management including recruiting, development, engagement, and performance management.
• Assesses local market conditions and identify current and prospective sales opportunities.
• Examine, evaluate, and process loan applications for customers following established procedures for safekeeping and control of assets, records, loan collateral, and securities.
• Direct, coordinate, and monitor activities to implement institution's policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, consumer credit loans and commercial loans.
• Responsible for risk and compliance within the banking center including but not limited to formal audit results.
• Responsible for day-to-day management of facility.
• Supports and promotes the Bank's CRA Policy.

Supervisory Responsibilities

• Manages 3-10 subordinate banking center staff.
• Is responsible for the overall direction, coordination, and evaluation of these units.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: Knowledge of Accounting software; Contact Management systems; Database software; Internet software; Spreadsheet software and Word Processing software.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to stand; walk and sit.
• The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Benefits

• Robust medical, dental, and vision insurance packages
• Generous time off, including paid federal holidays and paid day off for your birthday
• 401(k) retirement savings plan
• Tuition reimbursement, professional development, and career growth opportunities
• Employee assistance program
• Comprehensive wellness program

The prospective range of pay we will offer to a successful applicant to this position is $59,400.00-$88,350.00, which represents a good faith estimate of what we expect to offer at the time of posting based on the role’s responsibilities, level and location. Actual starting salary will be determined by the Bank in the Bank’s discretion, and shall depend on the applicant’s experience, skills, education, certifications, as well as other relevant business conditions. Final offers will reflect these considerations and may vary accordingly.

We encourage candidates to consult with their Talent Partner throughout the recruiting process to better understand how their experience aligns with the role, as well as details on compensation and our total rewards offerings.

To learn more, please visit www.camdennational.bank.

We are guided and inspired by our Core Values:

Core Values

• Honesty and Integrity above all else
• Trust built on fairness
• Service that creates remarkable experiences
• Responsibility to use our resources for the greater good
• Excellence through hard work and lifelong learning
• Diversity realized through inclusion and respect
• Equal Opportunity Employer

Equal Opportunity Employer Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.

Member FDIC.

Equal Opportunity Employer Employment with Camden National is on an at-will basis, meaning employment is not guaranteed for any specific period of time, and any employment relationship established may be terminated by either party at any time, for any reason, with or without notice. Completion of an employment application is not a contract, express or implied, guaranteeing employment. Camden National Bank is an Equal Opportunity Employer and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, including gender identity and gender expression, national origin, citizenship status, age, disability, genetic information or veteran status.