Banking Center Leader — Growth & Service Excellence

Fifth Third Bank; Richmond Hill (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Fifth Third Bank in Richmond Hill, GA, offers a Financial Center Manager trainee program with rotations across Operations, Sales & Service, Lending and Small Business. The program builds leadership, consultative selling, and relationship-management skills, preparing you for a full FCMA role.

Upon completion, you’ll lead a team within a Financial Center, drive customer success, and grow the book of business while upholding the bank’s values and ethics across community engagements.

Qualifications

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Capable of analyzing credit and financial information.
• Ability to successfully execute and coach sales activities.

Responsibilities

• Complete FCMA roadmap and onboarding activities, including Consultative Selling Skills Certification.
• Deepen consumer and small business customer relationships through memorable service.
• Maintain knowledge of Fifth Third products and processes to guide the team.
• Lead consultative sales to identify customer needs and propose appropriate solutions.
• Develop an integrated book of business with a Financial Needs Assessment (FNA).
• Source, coach and lead a team aligned with Core Values and business strategies.
• Foster One Bank culture through partnering with colleagues.
• Participate in community service activities and adhere to governance policies.

Skills

Leadership

Sales

Communication

Credit analysis

Business acumen

Decision making

Education

College degree or two years leadership experience in a sales environment

Job description

Fifth Third Bank in Richmond Hill, GA, offers a Financial Center Manager trainee program with rotations across Operations, Sales & Service, Lending and Small Business. The program builds leadership, consultative selling, and relationship-management skills, preparing you for a full FCMA role.

Upon completion, you’ll lead a team within a Financial Center, drive customer success, and grow the book of business while upholding the bank’s values and ethics across community engagements.