Banking Center Growth Leader: Sales & Service

First Merchants Corporation; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base Pay plus Bonuses

Medical, Dental and Vision Insurance

401k

HSA and FSA

Job summary

First Merchants Bank is seeking a Banking Center Manager to lead a team, drive sales and service excellence, and ensure compliant operations within the banking center. You will coach staff, develop business for deposits and loans, and engage in outside business development to expand client relationships.

Strong leadership, notary and NMLS registration are required, with a focus on delivering Gold Standard service and a positive employee experience across the branch network.

Qualifications

• High school diploma or equivalent (GED).
• A minimum of three (3) years of sales, management, banking, or related experience including serving in a lead or supervisory capacity.
• This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
• Obtain Notary Public designation.

Responsibilities

• Oversee and inspect all operations and compliance of the banking center.
• Develop and implement an aggressive sales and marketing strategy to drive deposit, loan and partner referrals with new and existing client relationships.
• Regularly conduct outside sales calls to nurture and grow established relationships and grow market share.
• Open accounts and process loan applications for both consumer and business customers.
• Resolve customer inquiries, problems and complaints with scope of authority while proactively using service to sales techniques to provide solutions.
• Implement effective Sales Management routines designed to coach, train and inspect sales activities.
• Conduct weekly sales and pipeline meetings, daily huddles, monthly coaching conversations.

Education

High school diploma or GED

Bachelor's degree

Job description

First Merchants Bank is seeking a Banking Center Manager to lead a team, drive sales and service excellence, and ensure compliant operations within the banking center. You will coach staff, develop business for deposits and loans, and engage in outside business development to expand client relationships.

Strong leadership, notary and NMLS registration are required, with a focus on delivering Gold Standard service and a positive employee experience across the branch network.