Banking Center Director: Growth, Leadership & Excellence

Banco Santander SA; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Banco Santander SA in New York, NY seeks a Director Banking Center Manager to lead the Jackson Heights branch, drive sales, retain clients, and optimize service quality. You will coach the team, manage audits, and ensure regulatory compliance while executing strategic initiatives across products and channels.

The role requires strong leadership, extensive banking experience, and the ability to build relationships with customers and partners.

Qualifications

• 5+ years of banking leadership and sales experience.
• Strong knowledge of retail banking products and services.
• Excellent customer service, communication, and organizational skills.

Responsibilities

• Meet/exceed sales, retention, and SSQ standards.
• Develop and execute detailed branch business plan.
• Expand client relationships and cross-sell.
• Ensure compliance with laws and bank policies.

Skills

Leadership

Sales management

Customer service

Banking products knowledge

Team coaching

Compliance awareness

Education

HS Diploma or GED

Job description

Banco Santander SA in New York, NY seeks a Director Banking Center Manager to lead the Jackson Heights branch, drive sales, retain clients, and optimize service quality. You will coach the team, manage audits, and ensure regulatory compliance while executing strategic initiatives across products and channels.

The role requires strong leadership, extensive banking experience, and the ability to build relationships with customers and partners.