Banking Career Starter: Personal Banker I

Fifth Third Bank; Grand Rapids (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Total Rewards program

Job summary

Fifth Third Bank is seeking a Retail Personal Banker I (Alpine) in Grand Rapids, MI to develop customer relationships through consultative sales and financial needs assessments. The role involves processing teller transactions, supporting platform staff, and driving cross-sell opportunities while maintaining risk controls.

You will participate in onboarding and rotations, aiming to become a Retail Personal Banker I within the Financial Center.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Proven ability to develop comfort level with sales activities to acquire new customers.
• Ability to analyze credit and financial information.
• Professional appearance and verbal/written communication.
• S.A.F.E. Act registration at time of employment.

Responsibilities

• Use consultative sales to identify customer needs and build profiles.
• Maintain knowledge of Retail products and suggest solutions.
• Proactively reach out to customers and set appointments for reviews.
• Collaborate with partners to refer customers for holistic financial solutions.
• Meet or exceed customer experience and production goals and support cross-selling.

Skills

Sales aptitude

Customer service

Numeracy

Professional communication

Education

College degree or equivalent experience

Job description

Fifth Third Bank is seeking a Retail Personal Banker I (Alpine) in Grand Rapids, MI to develop customer relationships through consultative sales and financial needs assessments. The role involves processing teller transactions, supporting platform staff, and driving cross-sell opportunities while maintaining risk controls.

You will participate in onboarding and rotations, aiming to become a Retail Personal Banker I within the Financial Center.