Banking Call Center Specialist - Part Time, Flexible Hours

BancFirst Corporation; Weatherford (OK); On-site; USD 21,000 - 30,000; Part time

Job summary

BancFirst Corporation is seeking a part-time Call Center Agent in Weatherford, OK. The role involves handling customer calls, providing accurate account information, and delivering exceptional service from 7 a.m. to 10 p.m.

weekdays, with weekend hours and some holidays. Onsite position with potential for growth within a trusted Oklahoma bank. Applicants should have strong communication skills, the ability to manage multiple tasks, and familiarity with Microsoft Office and banking software.

Qualifications

• Customer service orientation and positive attitude.
• Strong listening and written/verbal communication.
• Able to learn banking software and apply policies.
• Maintain confidentiality and follow procedures.
• Detail oriented with data accuracy.
• Flexibility to work varied hours.

Responsibilities

• Interact with customers by phone as a Customer Service Representative.
• Greet customers warmly and build professional relationships.
• Process phone requests (stop payments, balance inquiries, transfers, check orders).
• Maintain accurate account information and provide excellent service.
• Adhere to security policies and protect customer privacy.

Skills

Customer service

Communication

Attention to detail

Problem solving

Tools

Microsoft Office

Banking software

Job description

BancFirst Corporation is seeking a part-time Call Center Agent in Weatherford, OK. The role involves handling customer calls, providing accurate account information, and delivering exceptional service from 7 a.m. to 10 p.m.

weekdays, with weekend hours and some holidays. Onsite position with potential for growth within a trusted Oklahoma bank. Applicants should have strong communication skills, the ability to manage multiple tasks, and familiarity with Microsoft Office and banking software.