Banking Call Center Specialist – Customer Service & Growth

Bozeman Chamber; Bozeman (MT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA

Flexible spending accounts

401(k)

Paid time off

Holidays

Bonus program

Wellness program

Annual reviews

Job summary

Bozeman Area Chamber of Commerce in Bozeman is seeking a friendly Call Center Representative to provide excellent customer service by phone. You will assist customers with account questions, resolve issues, and support transactions in a fast-paced banking environment.

Responsibilities include handling ACH, ATM, and online banking inquiries, processing requests, and ensuring accuracy. Regular hours are Monday to Friday during standard banking hours.

Qualifications

• Applicants must have a high school diploma or GED and pass a background check and credit check.

Responsibilities

• Answer customer calls, resolve account issues, process transactions, and help customers with ACH, ATM, and online banking questions.

Education

High school diploma or GED

Job description

Bozeman Area Chamber of Commerce in Bozeman is seeking a friendly Call Center Representative to provide excellent customer service by phone. You will assist customers with account questions, resolve issues, and support transactions in a fast-paced banking environment.

Responsibilities include handling ACH, ATM, and online banking inquiries, processing requests, and ensuring accuracy. Regular hours are Monday to Friday during standard banking hours.