Call Center Representative

Bozeman Chamber; Bozeman (MT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

HSA

FSA

401(k)

Paid time off

Holidays

Bonus program

Wellness program

Annual reviews

Job summary

A well-established local bank in Bozeman seeks a friendly Call Center Representative to deliver outstanding customer service by phone.

You will answer calls, resolve issues, and assist with ACH, ATM, and online banking questions from Monday to Friday during regular banking hours.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills required.
• Banking experience preferred but not required; strong customer-facing experience considered.

Responsibilities

• Answer customer calls and resolve account issues.
• Process transactions accurately.
• Assist customers with ACH, ATM, and online banking questions.

Skills

Customer service

Banking knowledge

Communication

Problem solving

Education

High School Diploma or GED

Job description

A well-established local bank is looking for a friendly, dependable Call Center Representative to provide excellent customer service over the phone. If you enjoy helping people, solving problems, and working in a fast-paced environment, this could be a great opportunity to grow your banking career.

You’ll answer customer calls, resolve account issues, process transactions, and help customers with ACH, ATM, and online banking questions.

Monday–Friday during regular banking hours. Banking experience is preferred, but strong customer service experience will be considered. $18–$22/hr DOE

Benefits include medical, dental, vision, and life insurance; HSA and flexible spending accounts; 401(k); paid time off and holidays; a bonus program; wellness program; and annual reviews.

Applicants must have a high school diploma or GED and pass a background check and credit check.

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