Banking Associate II - Personal Banking & Advisory

TD Bank; West Hartford (CT); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank in West Hartford, CT, is seeking a Banking Associate to handle everyday banking transactions, open new accounts, and provide guidance on TD products and services. You will educate customers, build trusted relationships, and advocate with proactive recommendations.

You will work across teller and platform channels, confirming customer needs, completing transactions, and guiding customers to appropriate TD experts as needed.

Qualifications

• High school diploma or GED.
• 1 year experience working with customers or demonstrated through volunteering, education, or military experience.
• Demonstrated Customer Service skills preferred.
• Ability to work during operating hours including evenings, weekends and holidays as scheduled.

Responsibilities

• Process customer transactions and open new accounts.
• Provide advice and education on TD products and services.
• Build trust with educational content and proactive recommendations.
• Utilize TD systems to engage with customers and deepen relationships.
• Refer customers to appropriate team member or internal bank partner.

Skills

Customer service

Excellent communication

Strong organization

Problem solving

Time management

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank in West Hartford, CT, is seeking a Banking Associate to handle everyday banking transactions, open new accounts, and provide guidance on TD products and services. You will educate customers, build trusted relationships, and advocate with proactive recommendations.

You will work across teller and platform channels, confirming customer needs, completing transactions, and guiding customers to appropriate TD experts as needed.