Banking Associate I — Customer Focus, Mon–Fri

Bank of Utah; Sandy (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great work-life balance: Monday–Friday

Medical, dental and vision plans

401(k) plan with company match

12 paid holidays + paid time off

Volunteer opportunities

Job summary

Bank of Utah is seeking a Banking Associate I in Sandy, Utah, to deliver accurate transactions and exceptional service. This full-time role emphasizes customer interaction, cash handling, and maintaining security standards in a busy branch environment.

The position requires a high school diploma, strong interpersonal skills, and a willingness to learn. Duties include opening/closing shifts, product knowledge growth, and supporting branch goals with a collaborative mindset.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Ability to work scheduled branch hours, including opening and closing shifts.
• Demonstrated ability and willingness to learn.
• Strong attention to detail and ability to follow established procedures.
• Strong interpersonal skills with the ability to build rapport and connect with individuals.
• Effective problem-solving and critical thinking skills.
• Highly motivated and goal-oriented.
• Must be at least 18 years of age.

Responsibilities

• Process routine account transactions and inquiries both in person and over the phone.
• Accurately handle, organize, and count cash while maintaining strict security, dual control standards, and professionalism during every client transaction.
• Provide courteous, solutions-oriented service and support the resolution of client questions or concerns.
• Proactively address and resolve conflicts through active listening and collaborative problem-solving, escalating concerns when necessary.
• Grow knowledge of the bank’s products and services, applying it to help clients with everyday banking needs.

Skills

Customer service

Attention to detail

Interpersonal skills

Problem solving

Motivated and goal-oriented

Willingness to learn

Education

High school diploma or equivalent

Job description

Bank of Utah is seeking a Banking Associate I in Sandy, Utah, to deliver accurate transactions and exceptional service. This full-time role emphasizes customer interaction, cash handling, and maintaining security standards in a busy branch environment.

The position requires a high school diploma, strong interpersonal skills, and a willingness to learn. Duties include opening/closing shifts, product knowledge growth, and supporting branch goals with a collaborative mindset.