Banking Application Trainer Hybrid Role

Connecticut OnLine Computer Center COCC in; Southington (CT); Hybrid; USD 69,000 - 93,000; Full time

Benefits offered by this job

Hybrid schedules

Generous PTO

Customized onboarding

Vendor training resources

Career coaching

DEIB initiatives

Financial planning

Job summary

COCC is seeking an Application Trainer I to develop and deliver engaging training programs for internal staff and financial institution clients in Southington, CT. The role emphasizes translating complex banking concepts into user-friendly training content and supporting onboarding and career development.

The position offers hybrid scheduling, generous PTO, and access to vendor resources such as SANS, PluralSight, and CBTNuggets, with travel up to 50-75% to client sites as needed.

Qualifications

• Bachelor's degree or equivalent work experience; banking experience required.
• At least one year of experience designing and delivering creative training programs.
• Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures.
• Strong verbal and written communication skills.
• Experience with COCC Insight System or FISERV Platform (OSI) highly preferred.

Responsibilities

• Develop and deliver training programs with supporting documentation and materials.
• Provide onsite training programs for clients and assist clients in creating training programs for their staff.
• Research and utilize training delivery tools and presentation technologies.
• Create and maintain procedures, processes, and system manuals.
• Translate technical concepts into user friendly training materials.
• Learn new system features, upgrades, and product releases.
• Build product knowledge and cross train in other applications.
• Perform customer acceptance testing on new software releases.
• Build and maintain testing environments and process transaction test sets.

Skills

Banking experience

Training delivery

Presentation skills

Customer service

Written communication

Education

Bachelor's degree or equivalent work experience

Tools

COCC Insight System

FISERV Platform (OSI)

Job description

COCC is seeking an Application Trainer I to develop and deliver engaging training programs for internal staff and financial institution clients in Southington, CT. The role emphasizes translating complex banking concepts into user-friendly training content and supporting onboarding and career development.

The position offers hybrid scheduling, generous PTO, and access to vendor resources such as SANS, PluralSight, and CBTNuggets, with travel up to 50-75% to client sites as needed.