Application Trainer I - Req# 616
Connecticut OnLine Computer Center COCC in
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Benefits offered by this job
Job summary
COCC is seeking an Application Trainer I to develop and deliver engaging training programs for internal staff and financial institution clients in Southington, CT. The role emphasizes translating complex banking concepts into user-friendly training content and supporting onboarding and career development.
The position offers hybrid scheduling, generous PTO, and access to vendor resources such as SANS, PluralSight, and CBTNuggets, with travel up to 50-75% to client sites as needed.
Qualifications
- Bachelor's degree or equivalent work experience; banking experience required.
- At least one year of experience designing and delivering creative training programs.
- Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures.
- Strong verbal and written communication skills.
- Experience with COCC Insight System or FISERV Platform (OSI) highly preferred.
Responsibilities
- Develop and deliver training programs with supporting documentation and materials.
- Provide onsite training programs for clients and assist clients in creating training programs for their staff.
- Research and utilize training delivery tools and presentation technologies.
- Create and maintain procedures, processes, and system manuals.
- Translate technical concepts into user friendly training materials.
- Learn new system features, upgrades, and product releases.
- Build product knowledge and cross train in other applications.
- Perform customer acceptance testing on new software releases.
- Build and maintain testing environments and process transaction test sets.
Skills
Education
Tools
Job description
Are you passionate about helping others learn and succeed? COCC is seeking a Training Specialist to develop and deliver engaging training programs for internal staff and financial institution clients. This is an excellent opportunity for someone with banking experience who enjoys presenting, educating, and translating technical concepts into user friendly training content.
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
- Develop and deliver training programs with supporting documentation and materials
- Provide onsite training programs for clients and a ssist clients in creating training programs for their staff
- Research and utilize training delivery tools and presentation technologies
- Create and maintain procedures, processes, and system manuals
- Translate technical concepts into user friendly training materials
- Learn new system features, upgrades, and product releases
- Build product knowledge and cross train in other applications
- Perform customer acceptance testing on new software releases
- Build and maintain testing environments and process transaction test sets
- Bachelor's degree or equivalent work experience; banking experience required
- At least one year of experience designing and delivering creative training programs
- Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures
- Strong verbal and written communication skills
- Excellent customer service and presentation skills
- Ability to demonstrate and explain concepts, procedures, and tasks to others
- Ability to analyze information and formulate recommendations
- Proficiency with system applications
- Experience with COCC Insight System or FISERV Platform (OSI) highly preferred
- Ability to work with confidential customer and corporate information
- Ability to travel to client locations; this role can be up to 50-75% travel
The salary range for this job is $68,500 - $92,700. This is a hybrid position in Southington, CT.
Salary Minimum: 68500Salary Maximum: 92700
Are you passionate about helping others learn and succeed? COCC is seeking a Training Specialist to develop and deliver engaging training programs for internal staff and financial institution clients. This is an excellent opportunity for someone with banking experience who enjoys presenting, educating, and translating technical concepts into user friendly training content.
- Hybrid schedules and ample paid time off supporting work/life balance and flexibility
- Customized training and onboarding to support you in your first year at COCC
- Robust employee development programs aligned with career pathing objectives
- Cutting edge training and educational resources from vendors like SANS, PluralSight, and CBTNuggets
- Generous PTO, benefits, and competitive compensation
- On-site fitness centers, wellness incentives, and lifestyle spending accounts
- One on one career coaching
- DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
- Financial planning assistance with certified professionals
- Peer recognition programs
- Develop and deliver training programs with supporting documentation and materials
- Provide onsite training programs for clients and a ssist clients in creating training programs for their staff
- Research and utilize training delivery tools and presentation technologies
- Create and maintain procedures, processes, and system manuals
- Translate technical concepts into user friendly training materials
- Learn new system features, upgrades, and product releases
- Build product knowledge and cross train in other applications
- Perform customer acceptance testing on new software releases
- Build and maintain testing environments and process transaction test sets
- Bachelor's degree or equivalent work experience; banking experience required
- At least one year of experience designing and delivering creative training programs
- Ability to read, analyze, and interpret banking periodicals, professional journals, and technical procedures
- Strong verbal and written communication skills
- Excellent customer service and presentation skills
- Ability to demonstrate and explain concepts, procedures, and tasks to others
- Ability to analyze information and formulate recommendations
- Proficiency with system applications
- Experience with COCC Insight System or FISERV Platform (OSI) highly preferred
- Ability to work with confidential customer and corporate information
- Ability to travel to client locations; this role can be up to 50-75% travel
The salary range for this job is $68,500 - $92,700. This is a hybrid position in Southington, CT.
Salary Minimum: 68500Salary Maximum: 92700
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