Banking Advisor: Customer Care & Solutions (Flexible Schedule)

Citizens Banking; Plainfield (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Job summary

Citizens Banking is seeking an entry-level Teller/Customer Service Associate to serve as the primary service and sales contact for customers. You will process daily transactions, open deposit accounts, and promote bank products while maintaining accuracy and KYC standards.

The role emphasizes cross-selling, teamwork, and delivering courteous service in a community banking environment.

Qualifications

• Ability to communicate clearly with customers.
• Strong computer skills and comfort with apps on devices.
• Ability to think critically and solve problems.
• Preferably 1 year in a consultative sales environment.

Responsibilities

• Serve as primary service and sales contact for Bank customers.
• Process everyday transactions and refer customers to accounts and products.
• Maintain KYC standards to deepen customer relationships.
• Cross-sell bank services per branch goals.
• Uphold service standards and accuracy in cash handling and deposits.

Skills

Communication

Computer skills

Critical thinking

Sales experience

Education

High School Diploma

Job description

Citizens Banking is seeking an entry-level Teller/Customer Service Associate to serve as the primary service and sales contact for customers. You will process daily transactions, open deposit accounts, and promote bank products while maintaining accuracy and KYC standards.

The role emphasizes cross-selling, teamwork, and delivering courteous service in a community banking environment.