Banking Account Maintenance Pro

ATS OnDemand, Inc.; Auburn (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

United Community Bank is seeking an Entry Level Account Maintenance Specialist to monitor and process retail account maintenance requests. You will review forms, respond to inquiries, and perform daily administrative tasks to support department operations.

The role requires basic proficiency in Microsoft Office and familiarity with banking platforms. Strong attention to detail and ability to handle confidential information are essential.

Qualifications

• Proficiency in Microsoft Office and banking platforms, including ITI/Director.
• High School Diploma or equivalent is required.
• Strong attention to detail and time management are essential.
• Ability to handle confidential information professionally.

Responsibilities

• Process daily account maintenance requests in line with bank policies.
• Review forms for accuracy and completeness.
• Answer calls and emails promptly and professionally.
• Perform daily administrative tasks to support department operations.
• Maintain familiarity with bank products, systems and regulatory standards.
• Cross-train on related Data Department roles as needed.

Skills

Microsoft Office

Excel

PowerPoint

Communication skills

Education

High School Diploma or equivalent

Tools

ITI/Director banking platforms

Job description

United Community Bank is seeking an Entry Level Account Maintenance Specialist to monitor and process retail account maintenance requests. You will review forms, respond to inquiries, and perform daily administrative tasks to support department operations.

The role requires basic proficiency in Microsoft Office and familiarity with banking platforms. Strong attention to detail and ability to handle confidential information are essential.