Bank Teller: Top-Notch Service & Referrals

INTRUST Bank; El Dorado (KS); On-site; USD 34,000 - 42,000; Full time

Job summary

INTRUST Bank is seeking a Teller to deliver excellent customer service and accurately process daily transactions. You will identify opportunities to refer products and services while upholding strong confidentiality and community-minded values.

The role emphasizes teamwork and adherence to bank policies, with a focus on building trusted relationships in the community and providing a friendly, knowledgeable customer experience.

Qualifications

• Strong communication and listening skills required.
• Detail-oriented with basic math ability.
• Excellent interpersonal and customer service orientation.
• Proficient with Microsoft Office and web-based applications.

Responsibilities

• Provide a friendly, accurate, knowledgeable, and professional customer experience.
• Perform basic teller transactions.
• Accurately and efficiently process transactions within bank policies and procedures.
• Identify needs-based opportunities and refer customers to Bankers and other areas to meet financial needs.
• Comply with bank operations and security procedures.
• Scan work for image capture in a timely manner according to procedure.
• Perform other branch-specific responsibilities as assigned.
• Exercise good judgment to protect customers and INTRUST Bank.

Skills

Communication skills

Listening skills

Detail-oriented

Math basics

Interpersonal skills

Customer service mindset

Education

High School diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

INTRUST Bank is seeking a Teller to deliver excellent customer service and accurately process daily transactions. You will identify opportunities to refer products and services while upholding strong confidentiality and community-minded values.

The role emphasizes teamwork and adherence to bank policies, with a focus on building trusted relationships in the community and providing a friendly, knowledgeable customer experience.