Teller

INTRUST Bank; Prairie Village (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

INTRUST Bank is seeking a Teller to deliver exceptional customer service, accurately handling daily transactions and referring bank products to meet customers' financial needs.

The role emphasizes teamwork, confidentiality, and adherence to procedures within a supportive community bank environment in Prairie Village, KS.

Qualifications

• High School diploma or equivalent is required.
• Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented.
• Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.

Responsibilities

• Provide excellent customer service and process daily transactions accurately and efficiently.
• Promote referrals of bank products and services to meet customer financial needs.
• Maintain confidentiality and adhere to bank policies and procedures.
• Demonstrate teamwork within the department and across the bank.
• Identify opportunities and refer customers to Bankers and other areas as needed.
• Comply with security practices and protect customer information.
• Perform basic teller transactions and handle routine branch duties.

Skills

Strong communication

Attention to detail

Basic math

Interpersonal skills

Customer service

Microsoft Office

Web-based applications

Education

High School diploma

Tools

Microsoft Office

Web-based applications

Job description

Description

At INTRUST Bank, People Come First. Guided by strong character qualities - such as respect, compassion, humility, positivity, and initiative, we work to support one another, serve our customers, and strengthen our communities. Here, your career matters. You'll find an environment where you're encouraged to grow, empowered to lead at any level, and supported as you build a meaningful career with a trusted organization.

Job Summary: The Teller is responsible for providing excellent customer service, accurately and efficiently processing daily transactions for customers, and making referrals of all bank products and services. Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships. Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST's character qualities.

Essential Functions: All expectations described in the job description's essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation.

• Ensure excellent customer satisfaction and service quality according to INTRUST's Character Qualities.
• Provide a friendly, accurate, knowledgeable, and professional customer experience.
• Perform basic teller transactions.
• Accurately and efficiently process transactions within the limitations of standard bank and teller policies and procedures.
• Identify needs-based opportunities and make referrals primarily to the Bankers and also to other areas of the corporation to fully meet customers' financial needs.
• Complies with bank operations and security procedures.
• Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality.
• Scan work for image branch capture in a timely manner according to procedure.
• Complete any other branch-specific responsibilities as assigned.
• Consistent use of good judgment to protect customers and INTRUST Bank.

Education and Experience: High School diploma or equivalent is required.

Required Skills and Knowledge: Strong communication and listening skills, detail oriented, knowledge of basic math, strong interpersonal skills, and service oriented. Must be able to utilize multiple Microsoft Office products and web-based applications simultaneously.

Required Licenses and/or Certifications: None

Physical Demands: Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 50 lbs., ability to stoop and bend. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions: Normal office conditions.

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position. Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.