Bank Teller: Precise Cash Handling & Customer Care

State Street Bank; Quincy (IL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

State Street Bank in Quincy, IL is seeking a Teller to perform routine transactional and customer support tasks with accuracy, following standard operating procedures under the Retail Bank Manager.

You will handle deposits, withdrawals, check cashing, safe deposit box entries, and ATM balancing, while educating customers about bank products and technology solutions, and upholding the ALWAYS value system.

Qualifications

• High school diploma or GED equivalent.
• Basic math aptitude is required; money handling experience is desired.
• Strong oral communication and customer service skills.
• Attention to detail and legible handwriting.
• Ability to learn banking procedures and systems.

Responsibilities

• Provide customer service in person and by phone; handle deposits, withdrawals, check cashing, and ATM operations with accuracy.
• Foster relationships to educate and connect customers to bank products and services.
• Promote the bank’s ALWAYS value system.
• Promote a team environment.
• Comply with policies, procedures, and regulations; minimize risks and protect confidential information.
• Performs other duties as assigned.

Skills

Basic math

Money handling

Judgement

Oral communication

Customer service

Handwriting

Problem solving

Computer skills

Education

High school diploma or GED equivalent

Job description

State Street Bank in Quincy, IL is seeking a Teller to perform routine transactional and customer support tasks with accuracy, following standard operating procedures under the Retail Bank Manager.

You will handle deposits, withdrawals, check cashing, safe deposit box entries, and ATM balancing, while educating customers about bank products and technology solutions, and upholding the ALWAYS value system.