Bank Teller - Newman

FIRST NEIGHBOR BANK NA; Newman (IL); On-site; USD 22,000 - 25,000; Full time

Job summary

First Neighbor Bank NA is seeking a friendly Bank Teller to serve customers daily, balance cash, and promote online banking and other services. You will process deposits, withdrawals, loan payments and help customers with routine questions in a fast-paced community setting.

The role emphasizes accuracy, strong math skills, and excellent customer service, with a focus on referrals to bank products and e-services. On-site position in Illinois, with competitive hourly pay.

Qualifications

• Associates degree preferred; one year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Processes deposits, withdrawals, and loan payments; verifies amounts and signatures and balances/closes batches.
• Balances cash drawer and manages cash to vault.
• Promotes e-services and bank products; refers to investment centers and tax offices.
• Handles payments and transactions including utility payments, license sticker sales, coin counter, ATM cash, and card cash advances.
• Assists customers with inquiries and account information; involves CSR supervisor if needed.
• Answers phone and transfers calls; processes phone transactions.

Skills

Cash handling

Financial transactions

Customer service

Sales skills

Excellent math

Communication

Attention to detail

Education

Associate degree preferred

Tools

Windows

Outlook

Excel

Word

PowerPoint

Internet

Job description

First Neighbor Bank is an employee-owned, community-oriented company that offers a fun, family-focused atmosphere, great company culture and an excellent benefits package!Are you looking to embark on a rewarding career in banking? Join our team at First Neighbor Bank as a Bank Teller! As a Teller, you will have the opportunity to interact with customers daily, providing top-notch service and building strong relationships within the community. This role is perfect for individuals who thrive in a fast-paced environment and enjoy helping others with their financial needs. With a competitive pay rate of $16-$18 per hour, this position offers a fantastic opportunity to kickstart your career in banking.Essential Duties and ResponsibilitiesProcesses deposits, withdraws, and loan payments using teller proof capture systems; corrects misread items and balances/closes transaction batches; issues receipts after verification of amounts, signatures and/or balances.Balances currency and coins in cash drawer; buys and sells cash to vault to control volume.Promotes bank's e-services, such as online banking, mobile deposits and e-statements; sells bank products such as money orders and safety deposit boxes; makes referrals to First Neighbor’s investment centers and tax and accounting offices.Processes and balances electric utility payments, license sticker sales, coin counter, ATM cash and transactions, and credit card cash advances.Assists with customer inquiries concerning transactions and account information; will involve the CSR Supervisor if second-level support is needed.Refers customers to CSRs for new account opening or changes to existing accounts.Answers the phone and transfers calls appropriately; processes phone transactions.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or ExperienceAssociates Degree preferred; one year related experience and/or training; or equivalent combination of education and experience. Successful completion of First Neighbor on line training.Knowledge, Skills, and AbilitiesDemonstrates accuracy in the handling of cash, making financial transactions, and balancing of cash drawer. Highly proficient in practical math skills. Displays mental alertness, a professional appearance, punctuality, cooperativeness, and strong service minded attitude. Uses effective customer service and sales skills. Communicates clearly and concisely in ways that are easy to understand, verbally and in writing. Makes quick smooth transitions from one task to another. Adept in operating computers and proficient in software applications for Microsoft Windows, Outlook, Excel, Word, Power Point, internet and related computer platforms. Able to operate First Neighbor business equipment including but not limited to calculators, copying equipment, telephone systems, checking imaging technology, document scanners, shredders, coin machines, and cash counters.