Bank Teller: Elevate Customer Experience & Wellness

Northwest Bank; Bloomfield (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Northwest Bank in Bloomfield, CT, seeks a Teller to deliver exceptional customer service, process transactions, and identify sales opportunities. You will welcome customers, balance cash drawers, and assist with product education and referrals.

The role requires strong customer service, cash handling, and banking knowledge, with flexibility for evenings and weekends and adherence to security procedures.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Welcome customers and assist with questions and problems.
• Process transactions accurately and balance cash drawer daily.
• Educate customers on products and refer complex requests to the right team member.
• Resolve issues and respond to inquiries via in-person, phone, or email.
• Maintain knowledge of bank products, services, and digital offerings.
• Support branch operations and compliance with security procedures.

Skills

Customer service

Cash handling

Banking knowledge

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

Northwest Bank in Bloomfield, CT, seeks a Teller to deliver exceptional customer service, process transactions, and identify sales opportunities. You will welcome customers, balance cash drawers, and assist with product education and referrals.

The role requires strong customer service, cash handling, and banking knowledge, with flexibility for evenings and weekends and adherence to security procedures.