Bank Teller: Deliver Friendly Service & Smart Solutions

Central Bancompany; Jefferson City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Bank is seeking a Teller to be the face of our organization, delivering outstanding customer service in a fast-paced, relationship-focused environment. You will handle daily transactions and help customers manage their financial needs while presenting a professional image.

You will balance cash drawers, resolve discrepancies, and look for cross-sell opportunities, adhering to bank policies and regulatory requirements. This role offers growth, teamwork, and a steady annual schedule.

Qualifications

• Cash handling and/or customer service experience preferred.
• Basic math, PC and typing skills, and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
• Look for cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods of time and lift 20 lbs.
• Must be available to work all throughout the year. This is not a seasonal only position.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve any discrepancies as needed.
• Actively listen to customers and always communicate positively and professionally.
• Identify customer needs and recommend bank products and services that are customer-focused and solution-oriented.
• Make appropriate referrals to other lines of business for both traditional and non-traditional products and services.
• Contribute to the achievement of both individual and team goals by supporting overall branch performance and success.
• Effectively de-escalate customer concerns or complaints by remaining calm, empathetic, and solution-focused, while following bank policies and escalation procedures as needed.
• Perform all teller duties in compliance with established bank policies, procedures, and regulatory requirements.

Skills

Cash handling

Customer service

Attention to detail

Mathematical skills

Cross-selling

Communication

Physical stamina

Job description

Central Bank is seeking a Teller to be the face of our organization, delivering outstanding customer service in a fast-paced, relationship-focused environment. You will handle daily transactions and help customers manage their financial needs while presenting a professional image.

You will balance cash drawers, resolve discrepancies, and look for cross-sell opportunities, adhering to bank policies and regulatory requirements. This role offers growth, teamwork, and a steady annual schedule.