Bank Teller & Customer Service Specialist

First National Bank of Omaha; Raymore (MO); On-site; USD 2,480,000 - 2,893,000; Full time

Benefits offered by this job

Medical

Dental Insurance

Vision Insurance

401k with matching

Time Off Programs

Health Savings Account

Employee Banking

Growth Opportunities

Tuition Assistance

Short-Term/Long-Term Disability

Job summary

FNBO in Raymore, MO is seeking a Teller to greet customers, process transactions, balance cash, and refer banking services as appropriate. This role emphasizes accuracy, security, and friendly service in a high-volume retail bank environment.

Scheduled hours include Monday–Friday with some Saturdays; starting pay is $19/hour with benefits including health, dental, vision, 401(k) matching, time off, HSA, and tuition assistance. Onsite role with growth opportunities within FNBO network.

Qualifications

• High School diploma or equivalent required.
• Retail sales/service experience including cash handling, or prior teller experience preferred.
• Professional written and verbal communication skills.
• Exhibit and maintain high degree of professionalism.
• Maintain high degree of confidentiality and integrity.
• Strong time management skills.
• Attention to detail.
• Demonstrates computer literacy.
• Proactive sales and service skills including outbound calls to customers.

Responsibilities

• Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
• Process all types of teller transactions accurately and according to policy and procedure.
• Assist customer with additional requests or service issues.
• Process daily night drop and ATM deposits and balancing under dual control.
• Maintain security of teller cash according to authority levels per the Authorities and Guidelines.
• Work toward achievement of individual sales and service goals.
• Handle cash accurately to maintain an acceptable cash difference record.
• Preserve the confidentiality of customer information according to policy.
• Perform operational workflow for teller area, handle compliance, audit, operations and follow regulatory standards.
• Attend and participate in ongoing training and Financial Center meetings.

Skills

Cash handling

Customer service

Communication

Professionalism

Time management

Computer literacy

Education

High School diploma or equivalent

Job description

FNBO in Raymore, MO is seeking a Teller to greet customers, process transactions, balance cash, and refer banking services as appropriate. This role emphasizes accuracy, security, and friendly service in a high-volume retail bank environment.

Scheduled hours include Monday–Friday with some Saturdays; starting pay is $19/hour with benefits including health, dental, vision, 401(k) matching, time off, HSA, and tuition assistance. Onsite role with growth opportunities within FNBO network.