Teller - Raymore, MO

FNBO; Raymore (MO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Time Off Programs

Health Savings Account

Employee Banking

Growth Opportunities

Tuition Assistance

Disability Insurance

Job summary

FNBO in Missouri is hiring a Teller to provide excellent customer service and handle a variety of teller transactions in a fast-paced financial center. You will cross-sell bank services and refer products based on customer needs while maintaining accuracy and security of cash.

The role requires a high school diploma, cash-handling experience, and strong communication. Onsite work with standard banking hours and occasional travel to regional centers may occur.

Qualifications

• High School diploma or equivalent required.
• Retail sales/service experience including cash handling, or prior teller experience preferred.
• Professional written and verbal communication skills.
• Exhibit and maintain high degree of professionalism.
• Maintain high degree of confidentiality and integrity.
• Strong time management skills.
• Attention to detail.
• Demonstrates computer literacy.
• Proactive sales and service skills including outbound calls to customers.

Responsibilities

• Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
• Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues.
• Process daily night drop and ATM deposits and balancing under dual control.
• Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
• Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position.
• Handles cash accurately to maintain an acceptable cash difference record.
• Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
• Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards.
• Expected to attend and participate in ongoing training and Financial Center meetings.
• Other tasks as assigned.

Skills

Cash handling

Customer service

Outbound calls

Professional communication

Confidentiality

Time management

Attention to detail

Computer literacy

Proactive sales

Education

High School diploma or equivalent

Job description

Monday - Friday 8:15am - 5:45pm with a rotation of Saturdays.

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary Of The Job

Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified.

About This Role

Scheduled hours will be:

Monday - Friday 8:15am - 5:45pm with a rotation of Saturdays.

Essential Duties And Responsibilities

• Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability.
• Projects a professional image in dress, manner, communication and focus.
• Associate may be asked to travel to multiple financial centers within a region(s).
• Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
• Process all types of teller transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues.
• Process daily night drop and ATM deposits and balancing under dual control.
• Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
• Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position.
• Handles cash accurately to maintain an acceptable cash difference record.
• Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
• Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards.
• Expected to attend and participate in ongoing training and Financial Center meetings.
• Other tasks as assigned.

The Ideal Candidate For This Role

Job Qualifications/ Preferred Skills and Abilities

• High School diploma or equivalent required
• Retail sales/service experience including cash handling, or prior teller experience preferred
• Professional written and verbal communication skills.
• Exhibit and maintain high degree of professionalism.
• Maintain high degree of confidentiality and integrity.
• Strong time management skills.
• Attention to detail.
• Demonstrates computer literacy.
• Proactive sales and service skills including outbound calls to customers.

Work Environment

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation And Benefits Overview

Starting pay for Teller positions is $19/hour.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Benefits

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

Job number: R-20261511

Equal Opportunity & Belonging

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.