Bank Teller: Customer Service, Cash Handling & Growth

Citigroup Inc.; Mountain View (CA); On-site; USD 42,000 - 52,000; Part time

Job summary

Citigroup Inc. in Mountain View, CA is seeking an entry-level Teller to support daily branch operations and deliver client-facing services. You will process transactions, handle cash, and assist customers with products and digital tools.

This part-time role emphasizes accuracy, courtesy, and adherence to policy, with opportunities to grow through referrals and knowledge of Citi's offerings.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly customer service.
• Perform accurate banking transactions including cash deposits and vault cash.
• Identify referral opportunities based on clients' financial goals.
• Educate clients on Citi's digital and self-service options.
• Adhere to bank policies and regulatory procedures to safeguard assets.
• Manage client issues and escalate as needed.
• Maintain knowledge of client accounts and products.
• Deliver exceptional client experience and meet metrics.
• Assess risk and ensure compliance with laws and policies.

Skills

Previous relevant experience

Sales experience

Customer service experience

Money handling

Problem solving

Teamwork

Education

High School diploma

Job description

Citigroup Inc. in Mountain View, CA is seeking an entry-level Teller to support daily branch operations and deliver client-facing services. You will process transactions, handle cash, and assist customers with products and digital tools.

This part-time role emphasizes accuracy, courtesy, and adherence to policy, with opportunities to grow through referrals and knowledge of Citi's offerings.