Part-Time Teller: Elevate Customer Experience

Citigroup Inc.; El Cerrito (CA); On-site; USD 42,000 - 52,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Job summary

Citigroup Inc. in El Cerrito, CA, is seeking a part-time Teller to support daily branch operations and deliver exceptional client-facing service. The role focuses on accurate cash handling, efficient transaction processing, and friendly customer interactions.

You will educate clients on digital options, identify referral opportunities, and ensure compliance with bank policies while safeguarding assets and providing a high-quality customer experience.

Qualifications

• Experience in sales and customer service roles.
• Proven ability to handle money accurately.
• Strong communication and problem-solving skills.

Responsibilities

• Serve as the first point of contact for Citi clients and provide friendly, efficient service.
• Perform banking transactions, manage cash, deposits, and vault cash.
• Identify referrals for products/services based on client goals.
• Educate clients on Citi digital and self-service options.
• Follow policies, controls, and regulatory procedures to protect assets.
• Address client needs and resolve issues, escalating as needed.
• Maintain knowledge of accounts and products offered.

Skills

Sales experience

Customer service

Money handling

Problem solving

Team player

Education

High School diploma or equivalent

Job description

Citigroup Inc. in El Cerrito, CA, is seeking a part-time Teller to support daily branch operations and deliver exceptional client-facing service. The role focuses on accurate cash handling, efficient transaction processing, and friendly customer interactions.

You will educate clients on digital options, identify referral opportunities, and ensure compliance with bank policies while safeguarding assets and providing a high-quality customer experience.