Bank Teller & Customer Relationships Champion

Paycom - ATS; Camden (AR); On-site; USD 26,000 - 32,000; Full time

Job summary

Paycom - ATS in Camden, AR, seeks a friendly Teller to process transactions and deliver excellent customer service. You will handle deposits, loan payments, and routine account services while building solid relationships with customers.

The role requires cash handling, accuracy, and a commitment to bank policies. You will support community interactions and referrals to other departments as needed.

Qualifications

• Education: Four years of high school-equivalent, with emphasis on office skills.
• 7 to 11 months related experience or training.
• Excellent customer service aligned with Service with HEART standards.
• Ability to handle cash and banking transactions.
• Ability to maintain confidentiality and follow bank policies.

Responsibilities

• Accept cash and check transactions for deposits, check cashing, loan payments, money orders/cashier's checks, and cash advances.
• Assist customers with coin counters and exchanges.
• Verify endorsements and authenticate documents; identify customers and verify authority for transactions.
• Record all transactions promptly, accurately, and in compliance with bank procedures.
• Balance currency, coin, and checks in cash drawers; assist with ATM balance as applicable.
• Take service requests for address changes, debit cards, online banking, issuing temporary checks, and check ordering.
• Resolve customer issues and transaction discrepancies.
• Explain interest rates, accounts, and products and services.
• Build relationships with customers and refer to other departments for services.
• Participate in activities for generating new business and/or saving on operational costs.

Skills

Customer service

Cash handling

Attention to detail

Education

High school diploma or equivalent

Job description

Paycom - ATS in Camden, AR, seeks a friendly Teller to process transactions and deliver excellent customer service. You will handle deposits, loan payments, and routine account services while building solid relationships with customers.

The role requires cash handling, accuracy, and a commitment to bank policies. You will support community interactions and referrals to other departments as needed.