Bank Teller & Customer Experience Specialist

Vinton County National Bank (VCNB); McArthur Township (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Vinton County National Bank (VCNB) in Ohio seeks a front-line Teller to deliver friendly, accurate service to businesses and individuals. You will handle cash transactions, promote bank products, and refer customers to specialists as needed.

You will operate cash drawers/recyclers with precision, process deposits and withdrawals, and assist customers with ATM and lobby duties. Strong communication and adherence to policies are required.

Qualifications

• Excellent oral and written communication skills.
• Experience in a teller or banking environment.
• Ability to promote and cross-sell bank products and services.
• Maintains accurate cash handling and transaction processing.
• Follows bank policies and regulatory guidelines.
• Assists customers with ATM and lobby duties.

Responsibilities

• Provide the highest level of Service Excellence to customers.
• Operate cash drawer/recycler with high accuracy.
• Process deposits, withdrawals, and loan transactions.
• Accept checks for cashing or paying; verify endorsements and funds.
• Refer large or unusual transactions to a senior teller or banker.
• Sell money orders, cashier’s checks, and process cash advances.
• Answer phones, greet customers, and manage lobby traffic.
• Perform ATM responsibilities as assigned.
• Maintain security and branch standards; ensure policy compliance.

Skills

Customer service

Cash handling

Cross-selling

Communication

Regulatory compliance

ATM operations

Tools

Cash drawer

ATM

Job description

Vinton County National Bank (VCNB) in Ohio seeks a front-line Teller to deliver friendly, accurate service to businesses and individuals. You will handle cash transactions, promote bank products, and refer customers to specialists as needed.

You will operate cash drawers/recyclers with precision, process deposits and withdrawals, and assist customers with ATM and lobby duties. Strong communication and adherence to policies are required.