Bank Teller - Customer Experience Specialist

Southside Bank; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Prescription Drugs, Dental, &

Vision Insurance

401(k) with a Match

Paid Time Off

Paid Bank Holidays

Workplace Wellness Programs

Employee Assistance Programs

Tuition Reimbursement

Job summary

Southside Bank is hiring a Full-Time Teller for the Fort Worth Cityview branch. The role delivers friendly, accurate teller services, including deposits, withdrawals, and check cashing, while ensuring transaction accuracy and security.

You will maintain client trust through professional conduct and confidentiality. Responsibilities include balancing cash, meeting service and sales goals, recognizing cross-sell opportunities, and assisting with branch operations as needed.

Qualifications

• High School graduate or the equivalent required.
• Minimum 6 months cash handling or customer service experience preferred.
• Proficient in typing, 10-key calculator and data entry.
• Excellent oral and written communication skills.
• Completion and comprehension of Southside Bank teller training: Teller Training, Teller Advanced and Professional Teller.

Responsibilities

• Provide teller services including deposits, withdrawals, cashing checks, and change orders with accuracy.
• Verify the validity of transactions and refer questionable items to a supervisor.
• Maintain a professional appearance and conduct as a Southside Bank representative.
• Identify cross-sell opportunities and guide customers to appropriate departments.
• Balance cash drawer daily and adhere to balancing standards and procedures.

Skills

Customer service

Cash handling

Typing

Data entry

Communication skills

Education

High School diploma or equivalent

Tools

10-key calculator

Job description

Southside Bank is hiring a Full-Time Teller for the Fort Worth Cityview branch. The role delivers friendly, accurate teller services, including deposits, withdrawals, and check cashing, while ensuring transaction accuracy and security.

You will maintain client trust through professional conduct and confidentiality. Responsibilities include balancing cash, meeting service and sales goals, recognizing cross-sell opportunities, and assisting with branch operations as needed.